Sewage Cleanup and Restoration

Toilet paper, hair, cooking grease, and foreign objects aren't given a second thought when they are put in the garbage disposal, sink, or toilet. Sometimes it's easier to dispose of items like these outside of the trash, but the reality is these are the most common culprits to sewage backup. When you have a sewage backup on your property, this water can contain bacteria and viruses that can make you or your family members very sick. If you experience a sewage backup, call SERVPRO® of Downtown New Orleans immediately to mitigate the backup with the use of our specialized equipment.

Sewage Backup or Toilet Overflow? Call Us Today – (504) 287-4952

There are three major types of contaminated water. SERVPRO of Downtown New Orleans / Team MLR will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.